Your business depends on your IT Infrastructure. We are confident we are the best choice for small businesses in the Edmonton Area.
Here’s why you can depend on Applied Information Systems to keep your business running:
- Quality: We don’t sell what we haven’t tested and used ourselves. We don’t cheap out on parts to make a quick buck; we believe in quality.
- Quick Response: Emergency response time is two hours or less guaranteed. Call or email. Whatever is easiest for you. We can log into your server or workstation remotely and solve most issues without having to send a technician on-site.
- Proper Tools: We don’t cheap out on poorly made free support systems or violate ‘not for commercial use’ license agreements; we spend money on good tools i.e. Autotask Service Desk Software.
- Organization: We are organized and won’t forget to follow up on the small stuff.
- Proactive: We believe in solving issues before they become problems. Our 24/7 monitoring solution tests your hardware daily, and our network designs are redundant.
- No Geek Speak: Our technicians answer your questions in plain English. We only hire competent employees that are skilled in communication and passionate about people.
- Accountability: We follow through on our commitments, and each of our staff are personally accountable to following up with our valued clients.
- One Stop Shop: We can handle all aspects of your IT including hardware, software, phones, website hosting, and more. We have relationships with internet and telecommunication providers, electricians, and numerous cloud application providers. We can manage any technology project.
- Our Culture: Our company culture is unique. We believe in having fun, working as a team, and wowing customers. When employees are treated right they care.
- Technical Expertise: We only hire experienced technicians who know what they are doing and can get it fixed right the first time.
- 100% Satisfaction Guarantee: If you’re not 100% satisfied we will make it right. We promise.